Website and Technology Accessibility Statement

Website and Technology Accessibility Statement

Effective 10 Aug 2023

Goal of Accessibility for All

Tata Consumer Products GB Limited (“TCP GB”) aspires to provide a positive customer experience to all our customers, regardless of disability, and we aim to promote accessibility and inclusion.

Our goal is to permit our customers to successfully gather information and transact business through our websites and other technology platforms. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, we are taking steps so that your use of TCP GB’s technology is a successful and enjoyable experience.

Ongoing Effort

We at TCP GB recognize that achieving and maintaining accessibility compliance requires continuous, ongoing efforts. The web content and accessibility guidelines published by the World Wide Web Consortium (W3C) have been accepted as best practices for website developers and user experience developers. W3C’s Web Content Accessibility Guidelines (WCAG) have been adopted in many countries as a way to comply with legal accessibility requirements.

As such, we have committed to our websites being designed, developed and operated in substantial conformance with WCAG Guidelines 2.0 and/or 2.1 at Levels A and AA, the generally recognized and accepted guidelines and/or standards for website accessibility. By doing so, we also aim to meet our obligations under the Equality Act 2010. We have also partnered with a third party specialist, Level Access, to provide assistance with administering our accessibility program and governance.

Your ongoing support, including users of assistive technologies, will assist us in our ongoing proactive efforts to ensure accessibility of our website for all users.
When you select a link from our web pages, which leads to a third-party managed website, you are subject to the privacy, copyright, security, and information quality policies of that website, and we cannot guarantee that the website will comply with the accessibility requirements of the Web Content Accessibility Guidelines (WCAG).

Accessibility Assistance

If despite our efforts, you encounter any accessibility barriers on this website, please contact us at and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support). Please be sure to provide specific information about the exact URL/feature which is causing you any issue, the nature of the issue, and the browser and assistive technology you are using to interface with the site.


Even if you are not experiencing accessibility barriers on our website, we continuously strive to make our digital properties the best experience possible for all, irrespective of disability status.

Please contact us at if you have any feedback or suggestions as to how we could improve the accessibility of this website or our other digital properties or technology.